Data Protection

Biktaka's Privacy Policy – Your data is safe with us

Biktaka believes that protecting your personal data is a fundamental right. This privacy policy describes what information we collect, how it is used, and how it is kept secure.

Last Updated: January 1, 2026
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Data stored with SSL encryption in compliance with international standards
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Why is your data safe with Biktaka?

Discover the six core pillars of our privacy policy.

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End-to-end encryption

All your data is protected with 256-bit SSL encryption. Every data transfer between your browser and our servers is fully encrypted.

No Data Sold to Third Parties

Biktaka never sells, rents, or unauthorizedly shares your personal information with third parties.

Secure Data Storage

Payment information and personal data are stored on separate secured servers. Regular security audits are conducted to ensure ongoing protection.

User Controls

You can request to view, correct, or delete your stored data at any time.

Transparent Cookie Policy

We clearly disclose which cookies we use and why. You have the option to disable all non-essential cookies.

Immediate Breach Notification

In the event of a security breach, affected users will be notified within 72 hours.

01 What Information We Collect

We collect various types of information when you register and use the Biktaka platform. This data is used solely to provide you with the best possible service. We never collect excessive or unnecessary information.

The types of data collected under our privacy policy are listed below:

Data Type Example Reason for Collection
Identity Information Name, date of birth, national ID number Account Verification & KYC
Contact Information Mobile number, email address Account Access & Notifications
Financial Information BKash/Nagad number, transaction history Payment Processing
Device Information IP address, browser, operating system Security & Fraud Prevention
Usage Data Game history, betting patterns, login times Service Improvement & Personalization

Biktaka collects only the minimum data necessary to provide its services. Our privacy policy always follows a "data minimization" principle.

02 How Your Information Is Used

Biktaka uses collected data only for specific and legitimate purposes. The core reasons for data use under our privacy policy are:

  • Account management: To complete the registration, verification, and login process.
  • Payment Processing: To securely process deposits and withdrawals.
  • Fraud Prevention: To detect suspicious activity and keep the platform secure.
  • Customer Support: To resolve your issues quickly.
  • Personalized Experience: To suggest games and offers tailored to your preferences.
  • Legal compliance: To meet regulatory authority requirements.
  • Platform Improvements: To improve our services based on user experience.

Biktaka never shares your data with third parties for marketing or advertising purposes. Promotional messages are sent only with your consent, and you can opt out at any time.

03 Data Sharing & Disclosure

The most critical aspect of Biktaka's privacy policy is our strict position on data sharing. We share information only in the following limited circumstances:

  • Payment Provider: Only to process transactions with payment partners such as bKash, Nagad, and Rocket.
  • Game Provider: Minimum information required to operate games.
  • Legal authorities: When required by a court order or legal obligation.
  • Security Investigation: For investigating fraudulent or criminal activity.

Biktaka never sells your data. If any third party claims to represent Biktaka and requests your information, it is a scam. Please report such incidents to us.

All third parties we share data with are bound by confidentiality agreements and are restricted from using any information beyond what is strictly necessary.

04 Cookie Policy

The Biktaka website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your experience.

Types of cookies we use:

  • Essential Cookies: Essential for maintaining login sessions and platform security. Disabling these cookies will prevent the website from functioning properly.
  • Performance Cookies: Analyzes which sections of the website are used most. This data is completely anonymous.
  • Functionality Cookies: Remembers your language preference and other settings.
  • Marketing Cookies: Used only with your consent. Our promotions are shown based on your preferences.

You can manage cookies at any time through your browser settings. Note that disabling essential cookies may limit certain features.

05 Data Retention Period

Biktaka does not retain your data longer than necessary. Retention periods are defined under our privacy policy:

  • Active account data: retained for as long as the account remains active.
  • Closed Account Data: Retained for 5 years from the date of closure (legal requirement).
  • Transaction Records: Up to 7 years (in accordance with financial regulations).
  • Cookie data: 30 days to 2 years, depending on cookie type.
  • Customer support communications: 3 years.

Once the retention period expires, data is permanently deleted or anonymized so that no individual can be identified.

06 Your Rights

Under Biktaka's privacy policy, you hold several important rights over your own data. Exercising these rights is simple and free of charge.

Right to Access Your Data

You can request to see what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request deletion of your data under certain circumstances.

Right to Object to Processing

You may object to the use of your data for specific purposes.

Data Portability

You may request a copy of your data in a structured, portable format.

Right to Restrict Processing

You may request a temporary suspension of data processing while an investigation is ongoing.

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

07 Children's Privacy

Biktaka strictly does not collect data from anyone under 18. Our platform is exclusively for adults. Age is verified at registration, and any account found to belong to a minor is immediately closed.

A note for parents: use parental control software on shared devices and keep your Biktaka login credentials out of reach of children.

If you suspect that a minor has registered on our platform, please notify us immediately. We will take prompt action.

08 Third-Party Services & Links

The Biktaka platform works with third-party game providers and payment gateways. These partners maintain their own privacy policies and operate accordingly. Biktaka shares only the minimum information necessary to deliver services.

  • Only anonymized session IDs are shared with game providers.
  • Only the information necessary to process a transaction is shared with payment providers.
  • All partners are bound by agreements aligned with Biktaka's privacy policy.

09 Security Measures

Biktaka protects your data using industry-leading security standards. Under our privacy policy, security is an ongoing process — not a one-time measure.

  • 256-bit SSL/TLS Encryption: All data transfers are secured.
  • Two-Factor Authentication (2FA): An extra layer of security for your account.
  • Firewall & DDoS Protection: Servers are protected against unauthorized access.
  • Regular Security Audits: Regular audits conducted by external security experts.
  • Staff training: All staff receive regular training on data protection.
  • Data Minimization: Only essential data is collected and stored.

If you notice any suspicious activity on your account, change your password immediately and contact our support team. We will investigate without delay.

10 Privacy Policy Updates

Biktaka may update this privacy policy at any time. When changes are made, we take the following steps:

  • Website notice posted at least 14 days before any significant changes take effect.
  • Notified directly via your registered email or SMS.
  • Updating the "Last Updated" date at the top of the page.
  • Previous versions archived for reference.

Continued use of the platform after changes take effect will be considered acceptance of the updated policy. We still recommend reviewing any changes once you receive a notification.

11 Contact & Complaints

For any questions, requests, or complaints regarding our Privacy Policy, please reach out to our dedicated Privacy Team. We take all requests seriously and commit to responding within 30 business days.

Email: [email protected]  |  Response Time: Within 30 business days

Our customer support team is available 24/7, every day of the week, including via live chat. Your privacy is not just a policy to us — it is our responsibility.

How secure is my data at Biktaka?

A quick overview of the key figures behind our security measures.

256-bit
SSL encryption
72 hours
Breach Notification Timeline
24/7
Security Monitoring
0%
Third-Party Data Sales

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Finished reading our privacy policy? Biktaka is committed to keeping your data fully secure while delivering the best gaming experience.

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Privacy FAQs

Direct answers to the most frequently asked questions.

No, Biktaka never sells, rents, or shares your data with third parties without authorization. Information is only shared with partners necessary for service delivery and where required by legal obligation.

Yes, you can request the deletion of your data. However, certain information may need to be retained for a specified period due to legal or regulatory requirements. Email us at [email protected] and we will respond within 30 days confirming which data can be deleted.

Transaction records are retained for up to 7 years in accordance with financial regulations. Full card or mobile banking details are never stored on our servers — payment providers handle this directly.

Yes, in the event of a security breach, affected users will be notified via email or SMS within 72 hours. Details of what information was affected and what steps have been taken will also be provided.

Absolutely. You can turn off marketing communications at any time from your account settings. However, important account notifications (such as login alerts and withdrawal confirmations) cannot be disabled, as they are essential for your security.
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